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Effective Date: January 01, 2024

At DNA Social Management, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all of our users.

1. Measures to Support Accessibility DNA Social Management takes the following measures to ensure accessibility of our website and services:

  • Including accessibility as part of our mission statement.

  • Integrating accessibility into our procurement practices.

  • Providing continual accessibility training for our staff.

  • Assigning clear accessibility targets and responsibilities.

2. Conformance Status The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. DNA Social Management is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

3. Feedback We welcome your feedback on the accessibility of DNA Social Management's website. Please let us know if you encounter accessibility barriers on our website:

  • Phone: (305) 968-5509

  • E-mail:

  • Visitor address: [Insert physical address] We try to respond to feedback within 5 business days.

4. Compatibility with Browsers and Assistive Technology Our website is designed to be compatible with the following assistive technologies:

  • The latest versions of browsers such as Chrome, Firefox, Safari, and Edge.

  • Screen readers, text-to-speech software, and other assistive devices.

5. Technical Specifications Accessibility of DNA Social Management’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML


  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

6. Limitations and Alternatives Despite our best efforts to ensure accessibility of DNA Social Management's website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Known limitations for DNA Social Management’s website:

    • Archived documents might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We are continually working to update our digital content to be accessible.

7. Assessment Approach DNA Social Management assessed the accessibility of our website by the following approaches:

  • External evaluation

  • Internal audits and regular monitoring

8. Formal Approval of This Accessibility Statement This Accessibility Statement is approved by:

  • Andrea Tovar - Chief Executive Officer

9. Formal Complaints We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days if you are dissatisfied with our response to you. If you feel that your complaint has not been satisfactorily addressed, please consider using our formal grievance procedure outlined on our website.

Thank you for visiting DNA Social Management. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

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